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Archive for July 2013

July 2013 – How do I grow my relationship with customers?

In speaking with clients, this question often comes up: “How do I grow my relationship with customers to increase their loyalty, unearth new opportunities and increase my sales with them?”
There are many steps a business can take to drive more business from its customers, however when an emotional response is elicited from a customer, a tighter bond is formed. That bond leads to higher sales. This newsletter highlights some things you can do to trigger positive emotional responses from your customers.

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June 2013 – Creating New Business – Without a Sales Pitch

Great professionals are always looking for ways to improve their client relationships. If this sounds like you, good news! You don’t have to keep selling to keep existing clients. Learn to simply keep the conversation going, and clients will see you as an indispensable asset and continue to use your services.

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